Privacy Policy

Information We Collect

We collect information you provide when booking villas, including:

• Personal details (name, email, phone number)
• Payment information (processed securely)
• Booking preferences and special requests
• Communication history with our team

How We Use Your Information

Your information is used to:

• Process and confirm your villa bookings
• Provide personalized customer service
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal and regulatory requirements

Data Protection & Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Regular security audits and updates
• Limited access to personal data on need-to-know basis
• GDPR compliance for EU residents

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With villa owners/managers to facilitate your booking
• With payment processors for transaction completion
• When required by law or legal process
• With your explicit consent

Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability where applicable

Questions About Privacy?

Contact our privacy team for any concerns